To keep your home or business protected 24/7 requires your fire and security systems remain connected to the central monitoring station.
It’s imperative your security panels are connected to the monitoring station. Otherwise, any alarm would not be transmitted to the proper authorities. You should test your system to the monitoring station to ensure it is connected.
If you change phone providers, you should test your panel to the monitoring station before your new service provider leaves your premises. Some of the newer security panels rely on cellular or IP communications and self-test on a pre-determined time table.
FIRE ALARM SYSTEM
These panels are similar to security panels except if they are communicating over phone lines. Code requires they have two phone lines. These panels are also required to send a 24-hour test signal.
In some cases, these panels use IP or cellular communicators which allow for the elimination of phone lines.
Since fire panels are required to perform a test, you may received a notification from the monitoring station that they received a DNT (did not test) signal.
In that case, you should contact your alarm dealer as you might require a service call.
If you have cameras installed at your location, they communicate over your network and/or WIFI.
If your network provider changes, you need to make sure your system has been installed on your new network.
In most cases, your network provider can do this for you if you inform them you have a camera system. If not, you will need to contact your camera provider in order for them to get your cameras back on-line.
This is also true if you change your WIFI setting on your network.
Delco Alarm System is here to help you stay connected. If you have any questions or problems with your system please contact us at 610-494-9100.