The following are some of the most frequently asked storm-related questions we receive at Delco Alarm Systems.
How to stop the beeping
The sound coming from the keypad is there to let you know that your system has a trouble condition. There are various methods to stop the sound, each depending on the manufacturer of your system.
If your keypad has DSC on it, just press the * and then the number 2. This will stop the beeping and also display the trouble condition.
If your keypad has Gemini on it, simply press the function key a few times until it displays the trouble condition.
If your keypad has Ademco on it, enter your user code and press 1 (off) to silence the beeping.
If your keypad has Magnum on it, hold the 9 key down until it beeps. If that doesn’t work enter your code then hold the 9 key down for about three seconds.
For fire panels do the following.
If the keypad has SK or Silent Knight on it, press silence and the code if required. If it says Firelite on it, press acknowledge then silent. If it says Potter on it, press acknowledge then silent. Do not press reset on any fire panel for a trouble condition.
Most common trouble conditions resulting from a storm
AC Failure: This is letting you know that your security and/or fire panel has lost electrical power. The trouble will clear when the power to the panel is restored.
Low battery: This letting you know that the back-up battery is getting low. If the power is out, the battery should last between six and 24 hours.
Telco Fault or TLM: This means the panel no longer detects the phone line and will restore once the panel detects the phone lines again.
Com Fault: This means that the alarm panel tried to communicate with the Central Station, but was unable to complete the connection. The only way to clear this trouble is to force a signal through to Central Station. This can be done by contacting the monitoring station and asking them to put your system on test for a few hours. They will ask for your account number and passcode. This will have no affect on your system; they will only disregard any signals they receive while your system is on test. The easiest method to force a signal to the monitoring station is to remove one of the battery leads located in the main security panel. Keep the lead off for about thirty minutes then put it back in place. If communication was successful, your panel should not show any trouble conditions.
If you continue to experience a trouble condition with your system, please contact us at 610-494-9100.